What to Expect from Our FAQ Section
This FAQ covers the real questions that come up when you use 566bd on your phone. We've organised it around the moments that matter most: getting into your account, sending money via bKash, Nagad or Rocket, checking a withdrawal, and reaching support when something looks off. Each answer is short and direct — no filler, no runaround. If your question isn't here,
our live support team picks up the thread. We know most of you are on a mobile browser or the 566bd app, so we've written every answer with that in mind. Steps reference the mobile wallet flow you already know. Where a step differs between bKash and Nagad, we call that out. Account security steps — like the OTP you get on
login — are also explained so you're not caught off guard the first time it shows up.
- bKash
- Nagad
- Rocket